Driving Business by Winning Over the Customer
Smart Seal Foam Insulation is a National Award-Winning Company located in Granbury, Texas. Smart Seal has cornered the local spray foam market by providing its customers with unparalleled service. Their winning philosophy has made them the go-to company for spray foam. “Our goal is to WOW each customer by going above and beyond their expectations. We strive for excellence every day, leave our jobs spotless, and do a detailed follow up with every customer to ensure their satisfaction”, says Lori Hecker, Office Manager for Smart Seal Foam Insulation. Making sure customers are happy has paid off well, making Smart Seal a booming business despite the 30 other spray foam companies located within a 30-mile radius of them.
Smart Seal’s Crew. Left to right: Will Roush, Carlos Gomez, Florencio Balleza, Tobin Warren, Tommy Scalf, Robert Cockerell, and Ryan Lackey. Smart Seal Foam Insulation joined the National Red Thumb Safety Campaign to raise awareness about the hazards of distracted driving.
Smart Seal’s Wide Range of Projects
Smart Seal Foam Insulation’s lively business boasts 11 employees, three spray rigs and two outside sales representatives. They specialize in residential and commercial interior and exterior spray foam projects, including roofing, and offer several unique services that keep new customers knocking at their door. Barndominiums, a popular, affordable home option in Texas, have been a hot business item. Essentially, barndominiums are metal buildings with an indoor living quarters that can be customized to meet any customer’s needs. When spray foamed, they make a low-maintenance, energy-efficient housing alternative.
Projects have included:
- tiny homes
- dome houses
- residential homes
- commercial buildings
- airplane hangars
- courthouses
- tree houses
- barndominiums
Dome House
Tiny House featured on HGTV
Barndominium
Smart Seal also applies spray foam to larger new and existing commercial structures, city buildings and airplane hangars. Every project they tackle is left in spotless condition. “The job isn’t finished until it’s clean. This almost always guarantees us more business. At the least, we have a happy customer who will spread the word about our service. It’s a routine part of what we do”, said Lorri.
A concrete home foamed on the outside and inside
Smart Seal’s Marketing Strategy Pays off
Smart Seal’s “can do” attitude is reflected in the myriad projects they take on. If it can be spray foamed, Smart Seal is doing it! Customers have been so satisfied with Smart Seal’s service that they have spread the word. Customer satisfaction and referrals are a big part of Smart Seal’s marketing strategy. They are on the look-out for more skilled, qualified spray foam applicators. Those interested in enquiring about available positions can contact Smart seal. For more information about Smart Seal Foam Insulation, contact Lorri Hecker at 817-573-5294. Visit their website at smartsealfoam.com
Received the 2016 SPFA Industry Excellence Award
and is a North Texas Roofing Association Member